Effective Date: April 15, 2025

www.billeronline.in  (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.billeronline.in  and use our billing software and related services (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information:

A. Personal Information When you create an account or make a purchase, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed securely via third-party payment processors)

B. Technical and Usage Data When you visit our site or use our software, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited and usage behavior

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process transactions and deliver purchased software

  • Provide technical support and customer service

  • Send updates, promotions, or important service notifications

  • Improve our website, software, and user experience

  • Ensure compliance with legal and security obligations

3. Cookies and Tracking Technologies

We use cookies to:

  • Understand user behavior and preferences

  • Enable website functionality (e.g., shopping cart, login sessions)

  • Analyze site traffic and improve performance

You can manage cookie preferences in your browser settings.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers (e.g., payment processors, hosting providers)

  • Legal Authorities, if required by law or in response to valid requests

  • Business Transfers, in case of merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to or restrict certain data processing activities

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected]

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal data.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” Your continued use of our Services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: [email protected]
📍 Address: 15/853, Sreenilayam, S E Thazhava, S R P Market, Kollam, Karunagappally, Kerala, India, 690539